The weather and sea conditions are sometimes unpredictable in Seychelles therefore we cannot guarantee the exact timings of any of our excursions neither can we guarantee that the day trip can take place at all. We will always confirm your booking with you one day prior the excursion.
If an excursion cannot take place the day of the booking due to bad weather conditions, we will postpone it to the next day when possible. If the booking cannot be postponed due to valid reasons (client leaving Seychelles, client leaving Mahe Island, other excursions booked and planned, no availability on our side), we will make a full refund of the excursion.
Only one person must make the reservation on behalf of all those taking part in the excursion. This person, who must be at least 18 years of age, will be responsible for completing the reservation form as well as making the full payment for the excursion.
To determine the rate of your booking, you must know the exact number of passengers. Passengers are defined as any person from the age of 6 years old. We accept children between 2 and 5 years old but they are not counted as passengers.
At least 30% of your booking must be paid upon reservation and we will send by email a confirmation of your booking after receiving the deposit.
Cancellation less than 14 days before the beginning of the charter: no refund.
Cancellation between 14 to 21 days before the beginning of the charter: 50% refund.
Cancellation over 21 days before the beginning of the charter: full refund.
Amount of refund will be reduced by any bank fees charged to us.
A full safety briefing will be carried prior to each excursion. It is your responsibility to pay attention to all the instructions given at this time and familiarise yourself with the safety features of the vessel you are on. All instructions issued by the crew must be followed with immediate effect. At all times and under all circumstances the skipper of the vessel has the final say on the boat.
At all times during the excursion, each child is under the sole and entire responsibility of an accompanying adult.
Smoking is not allowed on board our boat.
We ask our guests to respect our beautiful nature and not to throw anything into the ocean. We have garbage bin on board the boat for your waste.